Universal Home SalonBeauty & wellness, at your doorstep

· Trust & safety

Six pillars of safe service.

Letting someone into your home is a privilege we take seriously. Here's how Universal Home Salon keeps every appointment safe, transparent and predictable.

Verified professionals

Every professional on the platform is manually approved by our team. We check credentials, training and references before they take their first booking.

Hygiene-first service

Professionals bring fresh, sanitised tools to every appointment. Single-use items are used where possible — towels, blades and applicators are never re-used between customers.

Live booking tracking

Watch your booking progress in real time — from confirmed, to professional assigned, to on the way and in session. You always know what's happening.

Secure payments

Online payments are processed via Razorpay using bank-grade encryption. We never store your card details. Cash-on-service is handled directly with the professional after the appointment.

Transparent pricing

The price you see at checkout is the total you pay. No surprise upsells, no hidden fees. Multi-service orders show a single combined total.

Real-human support

Our support team is on standby — reachable from the support section in your account. We personally review every refund and resolution case.

A few simple expectations

To keep service quality consistent, we ask both customers and professionals to follow these guidelines:

  • · Provide a clean, well-lit space for the service
  • · Share access instructions (gate code, lift, floor) ahead of time
  • · Be ready to start at the scheduled time
  • · Disclose any skin sensitivities or allergies upfront
  • · Treat professionals with respect — they're trained specialists
  • · Report any concerns immediately to support

Got a safety question we haven't covered? Tell us — we read every message.

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